Setting up Password Recovery Options

 

 

Users must go to their ClassLink profile to configure their password recovery options.

1.  Click on the profile avatar in the top right corner -> Click MyProfile -> Password Recovery Setup.

 

 

 

 2.  Users will be prompted to configure their password recovery based on the options provided by the ClassLink Tenant Administrator. The example above shows all 3 available options.

 

3.  When needed, users can click the Help, I forgot my password link from the login page and be taken to a page to reset their password.

 

 

4.  The user will see the page below. The school code should be automatically populated if the user clicked Help, I forgot my password.

 

 

5.  Once the requirements are filled out, users will be prompted to change their password.